Pay: $160-$180K Location: Remote but must be located in LA or Orange county area Experience: MUST HAVEs:

7 years’ experience in a law firm administrator or law office operations management, 3 years of supervisory experience with legal staff of 10+ employees, 3 years of Human Resources experience, including recruiting and hiring. Experience: NICE TO HAVEs: Certified Legal Manager (CLM) is strongly preferred, Bachelor’s degree preferred.

Job Description:

Fully remote role in California, SoCal preferred -Only candidates who live in the Los Angeles or Orange County areas will be considered.

POSITION SUMMARY:

This position is close to a COO Level but for a small growing firm.The Law Firm Administrator serves as a pivotal member of the Firm’s leadership team, driving the strategic vision and operational efficiency of the non-legal side of the business. Reporting directly to the Principal/CEO, this role is responsible for overseeing all administrative functions, ensuring the seamless execution of day-to-day operations, and fostering a positive, high-performing work environment. With a strong focus on strategic planning and execution, this individual partners closely with senior leadership to develop and implement initiatives that support the firm's growth and long-term success.

WHAT YOU’LL Do:(Essential Functions):

Leadership and Strategic Planning:

· Foster a culture built on company values.

· Supervise and lead a team of non-Attorney staff including recruitment, onboarding, scheduling, training, development, evaluation, performance management, and termination.

· Provide coaching, direction, mentorship, and leadership to achieve company and client goals.

· Act as a company ambassador and represent Cha Law Ethics integrous and professionally.

· Partner with the CEO and leadership team to define, implement, and monitor strategic initiatives that align with the firm’s growth and operation goals.

· Act as a strategic advisor and thought partner, contributing to long-term planning and decision-making.

· Lead the design and execution of organizational change initiatives to ensure seamless integration and adoption of new processes, technologies, and systems across all non-legal functions.

· Act as a liaison between departments, ensuring alignment of business objectives, enhancing communication, and streamlining workflows across the firm.

· Collaborate with the CFO to provide strategic financial oversight, including budget forecasting, cost-benefit analysis, and driving financial performance to meet or exceed goals.

Operations:

· Lead the optimization of firm-wide operations, creating and implementing scalable systems and processes that drive efficiency, reduce costs, and improve overall performance.

· Develop and oversee firm-wide risk management and compliance strategies, ensuring all operations adhere to legal and regulatory requirements.

· Spearhead the firm’s technology strategy, driving innovation and ensuring

· Manage day-to-day operations of administration of the firm, including but not limited to workflow management, oversight of all aspects of the supporting the completion of case/matters, insurance policies, document and data management, virtual facility management, and general business operations requirements.

· Coordinate and assist in the refinement of trust/retainer management and of billing procedures.

· Collaborate daily and directly with the Managing Attorney on firm-wide case management ensuring timely communications so that work is handled efficiently and deadlines are met.

· Develop, manage, and drive Key Performance Indicators (KPIs)

· Manage vendors and support operational needs for technology, office administration (virtual and home offices), and marketing.

· Oversee or directly manage the Potential New Client (PNC) process including process, workflow, and Clio ensuring efficiency and a positive PNC experience.

· Manage firm calendar ensuring seamless scheduling and completion of tasks and deliverables on time.

· Provide training to Attorney staff as requested.

· Develop and standardize operating procedures with accompanying documentation for day-to-day operations.

· Manage Externship program including recruitment.

Human Resources (may do some or all):

· Oversee the firm’s talent management strategy, ensuring that recruitment, retention, and professional development initiatives align with the firm’s goals and culture.

· Actively shape and sustain the firm’s culture, driving initiatives that enhance employee engagement, retention, and productivity.

· Manage payroll and benefits including day-to-day administration ensuring compliance and a positive employee experience.

· Manage full cycle recruiting process for non-attorney staff and provide recruiting support for Attorney staff.

· Manage onboarding and offboarding processes for all incoming and outgoing employees, including Independent Contractors.

· Maintain required files and documents (e.g. personnel files) and file reports and filings necessary ensuring compliance with federal, state, and local regulations.

· Manage administration of all HR systems, policies, and processes (e.g. Gusto, performance management, compensation, Employee Handbook, job descriptions).

· Monitor attorney and paraprofessional continuing education and certifications ensuring compliance with Bar regulations.

Other:

· Plan and coordinate various employee events and off-sites.

· Create and maintain a positive work environment and culture.

· Other duties or projects as requested.

WHAT YOU’LL BRING(Essential Qualifications):

Education/Certification:

· High school diploma required; bachelor’s degree preferred.

· Certified Legal Manager (CLM) is strongly preferred.

Experience:

· 7 years’ experience in a law firm administrator or law office operations management role.

· 3 years of supervisory experience with legal staff of 10+.

· 3 years of Human Resources experience, including recruiting and hiring.